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Over heating

(Topic created on: 2 weeks ago)
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Qn2y
First Poster
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A day ago I bought the galaxy watch 6 classic and it keeps over heating while charging on it's original charging cable, also it changes into airplane mode and disconnect from my also new S24 Ultra phone. Why is this happening, should I just retur the watch? Or  can it be fixed? 

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3 REPLIES 3
GoanGeek
Samsung Members Star ★
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Hi.

1. Try restarting the watch.
2. Make sure all apps are updated both on your phone and watch.
3.Make sure permissions are allowed in apps and there a no sync issues.
4. Ideally the watches do tend to get slightly warm while charging.

If it's a concern have it looked at a Samsung centre.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
BandOfBrothers
Samsung Members Star ★★
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If all else fails it might be worth considering a reset of your watch @Qn2y  


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Joeeye
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Hmm I haven't noticed my watch 6 overheat whilst charging, using my 3rd party hub charger and it's original charging cable. The issue may be more related to the charging source. Have you tried charging off different outlets? As for the disconnection from your S24, I have the same combo as well but not experienced this problem. Have you set up any Bixby routines by any chance?
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