30-11-2020 02:29 AM
Recently i have order a samsung mobile and buds from https://shop.samsung.com/it/ . when i log in to my account there are no orders. I only got an invoice with an order number which is not working anywhere to track. I emailed them, no response. when i tried to access my order through that invoice sent to me, it's asking me for a verification code which i can't get from anywhere. FYI i tried 2 step verification, it's working for log in not for this. For me it's a lot of money and I'm worried. Please help me if you have any solutions or such previous experiences. Thanks
Solved! Go to Solution.
30-11-2020 03:21 AM
30-11-2020 10:54 PM
Thanks for info. can i ask you how many days it took to get delivered?
30-11-2020 11:02 PM
30-11-2020 11:21 PM
Thank you. Really helpful
30-11-2020 11:28 PM
This happened to me also. Can someone post the solution? For me it was a phone and I need to make sure I get shipping info for my trade-in.
26-12-2020 01:04 AM
23-01-2021 06:54 AM
07-03-2021 05:00 PM - last edited 07-03-2021 05:05 PM
Thanks, very helpful. That link works even though the one in the email from Samsung didn't!
16-08-2021 06:29 AM
Same issue returning my cell, tracking info from Samsung Not updated to FedEx, terrible, for a company as big as Samsung to neglect this type of issues, hopefully they can fix this major issue