21-08-2020 08:35 AM
Hi I lost one of my Galaxy buds plus (fell out of my ear whilst running), can i claim a replacement?
Thank you,
26-08-2020 07:55 PM - last edited 26-08-2020 07:55 PM
Hey @Members_SqZJkAD, sorry to hear that one of your Galaxy Buds+ has been lost. I'm afraid loss and damage is not covered under warranty, but you can still purchase the missing one separately from your closest Samsung Support Centre or store. Hope this helps!