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Original topic:

Not updating personal bests in Samsung Health

(Topic created on: 20-08-2023 09:50 PM)
Krzych27
First Poster
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Hi, 

My problem is that the 'My PAGE' screen is not updating my personal best data.

How I can update this information? 

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3 REPLIES 3
PaulC59
Troubleshooter
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Not sure if it's same with Samsung health, but I have withings health mate and sometimes it doesn't update. The issue is usually due to being too far from the WiFi router. The devices themselves save their own data via Bluetooth but the app is updated over WiFi. Might be different with Samsung health but worth ruling out. If it is a WiFi issue, you may be able to change settings to use mobile data if no wifi
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Krzych27
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My activity from watch was sent to Samsung Health, but after that personal bests wasn't. This is not problem with connection. 

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Mushekins
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I have same issue I just beat a personal steps record, so chuffed, but it had not changed from my old record
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