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Not able to connect Samsung Galaxy active 2 with Mobile

(Topic created on: 25-05-2024 11:35 AM)
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Digi-Cores
Apprentice
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Recently i bought a Samsung Galaxy Active 2 but unable to connect to to my mobile phone. Can someone help me?

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DanAhmed
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Check Compatibility: Ensure that your mobile phone is compatible with the Galaxy Active 2. Generally, it should work with most modern Android and iOS devices.

Install the Necessary Apps:

For Android phones, download the Galaxy Wearable app from the Google Play Store.For iPhones, download the Samsung Galaxy Watch app from the Apple App Store.

Enable Bluetooth:

Make sure Bluetooth is enabled on your mobile phone. You can usually find this in the settings menu or by pulling down the quick settings menu.

Charge Your Devices:

Ensure both your phone and Galaxy Active 2 are sufficiently charged.

Pair Your Devices:

Open the Galaxy Wearable app (on Android) or Samsung Galaxy Watch app (on iPhone).Follow the on-screen instructions to start the pairing process. This usually involves selecting your Galaxy Active 2 from a list of nearby devices.Confirm any pairing codes that appear on both devices to ensure they match.

Grant Permissions:

During the setup process, you may be asked to grant various permissions for things like notifications, contacts, and location. Make sure to allow these permissions for full functionality.

Update Software:

After pairing, check for any software updates for both your Galaxy Active 2 and the companion app. Keeping your devices updated can resolve connectivity issues.

Restart Devices:

If you encounter any issues, try restarting both your mobile phone and the Galaxy Active 2, then attempt the pairing process again.