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Original topic:

New watch

(Topic created on: 10-07-2022 03:06 PM)
ambuc
First Poster
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Wearables
Both my wife and myself bought the Galaxy 4 watches yesterday.  We seem to be connected correctly.   However when tryinging to view an app  from the watch to phone the apps don't open.  Any advice?

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4 REPLIES 4
AndrewL
Moderator
Moderator
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Wearables

@ambuc: Which apps are you referring to, and have you checked to make sure that the relevant apps are installed on your connected mobile phone? Furthermore, are you connected to a Samsung phone via the Galaxy Wearable app? 

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ambuc
First Poster
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Wearables
We are connected Samsung A22 phones via the wearable app?
Sleeping app, blood pressure but can get ECG. Any app that shows on the watch the message 'show on the phone'. Following message can't connect to the app.
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Richmar83
Helping Hand
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Wearables
Make sure you have the Samsung Health app installed, updated to latest version & logged into your Samsung account.
If you open Health app on your handset and pull / swipe down then does it sync with your watch? It should show a rolling gif when syncing and then say when it lady synced.
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Alfsdad
Navigator
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Wearables
For ECG you need a different App on the phone as well as Samsung Health. You need "Samsung Health Monitor" as this app controls the calibration of the watch 4 for Blood Pressure and ECG. The results are stored in the app, however the BP results are synced to the Samsung Health App. Hope this is helpful.
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