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Original topic:

New gear fit2 rebooting

(Topic created on: 24/06/18 11:55)
Malleybo
Apprentice
Options
Wearables

Hi, yesterday I bought a new gear fit2 and I'm trying to connect it to my phone(S9+) when the fit2 asks if I want to sync the data with my phone I tap yes and then it asks for my pin, when I enter it the fit2 restarts taking me back to the language selection, enter new pin e.t.c again.

 

Is this suppose to happen or is the fit2 faulty?

 

TIA

malleybo

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2 REPLIES 2
BandOfBrothers
Superuser I
Superuser I
Options
Wearables

Can you reset the Gear Fit to try again. 

 

If this was me I would visit my most local Samsung Experience Store for guidence but I understand not all countries have brick and mortar Samsung stores. 

 

If you don't then go back to the shop and ask them to help. 

 

If it won't then ask for a new one. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Malleybo
Apprentice
Options
Wearables

Yeah, well not having much luck, just restarts when I try to connect it with my phone, looks like it's a faulty unit. 

 

Will take it to the Samsung store tomorrow.

 

Anyway thanks for the reply :smiling-face: