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Original topic:

New Galaxy Watch5 - Problem Setting up Outlook

(Topic created on: 22-11-2023 02:58 AM)
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tkaynes
Student
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I just set up my new Galaxy Watch5 but can't get the Outlook app to work.  When I open the app, I get the message "add an account on mobile to use the app." I installed Outlook to my phone and successfully added my email account (it works on my phone).....Still get the same message.

Any ideas on why this could be happening?  

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tkaynes
Student
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Thanks so much for your reply.  Actually, I just updated the OS and reinstalled Outlook on my watch which solved the problem.  

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2 REPLIES 2
LordJay
Pathfinder
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Try reinstalling it on your watch
Jay
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Solution
tkaynes
Student
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Thanks so much for your reply.  Actually, I just updated the OS and reinstalled Outlook on my watch which solved the problem.  

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