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My wrist burnt with watch 6 classic

(Topic created on: 07-04-2024 08:33 PM)
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Mertzz
Apprentice
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I am using watch 6 classic since 1 month and my wrist burnt. Before that i was using another brand watch and never happened same thing.

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11 REPLIES 11
Glenntech
Samsung Members Star ★★
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Sorry to hear you have this problem.
Can you send a Direct Message to @Sam_UK
They take things like this seriously and will be in a position to assist you.
JordanS
Moderator
Moderator
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Hi @Mertzz , pleas drop us a private message over to our @Sam_UK account at your earliest convenience. We would very much like to raise this for investigation with the relevant department. We have included a guide on how to drop us a PM below. 

Solved: How to send a private message on the Samsung Community - Samsung Community

Mertzz
Apprentice
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Hello @Glenntech  & @JordanS  I wrote from private message to @Sam_UK 

GoanGeek
Samsung Members Star ★
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Hi.

I had same issue as well.

I was using it for sleeping tracking and it is possible during sleep it was pressing too hard.

I would suggest not using the watch for a few days to give your skin time to heal.

Also consider not wearing the watch too tight. Maybe two holes looser then you are using now or where you can squeeze your finger in between the straps and your under wrist.

I hope this helps.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
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Mertzz
Apprentice
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thank you for answer. BUt i f I will not use watch at night and day why i bought that? This problem should not be happened. my old watch has same capabilities but this problem never happened. Also galaxy watch 6 daily must be charged. old one was has 20 day life time. I am taking it off bath to bath. Watch 6 has some problem about sensor heat levels. I will inform the relevant higher organizations.

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GoanGeek
Samsung Members Star ★
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The reason. I told you not to wear for a while is so your skin can heal.

Also as I mentioned don't wear it too tight.

I am also looking forward to the galaxy ring as that might be a better option for sleep tracking then the watch.

I also come from a huawei watch and didn't have the burning issues.

But since then I'm wearing it loose and no issues so far.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
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Joeeye
Samsung Members Star ★
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Watches have always caused me skin irritations over the years, but the main culprit is wearing them too tightly. As suggested, loosen up the strap and don't wear it too tight.
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keith30
Mastermind
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If you can use the other brand then use that one. The watch 6 classic is known to cause skin irritations.
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tommyj200sx
First Poster
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I have had this twice recently and thought I was going mad that I was the only one it happens too.
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