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Original topic:

My samsung avtive 2 isn't recording my calories burned

(Topic created on: 17-04-2020 06:14 PM)
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Prisciad
Student
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Since Wednesday my watch isn't recording my calories burned sometimes it does, and the next day when i check it it doesn't show it. Today i did two workouts. It is showing the two workouts but only the calories burned in the first one. I already restart it and still isn't working. 15871435650712799571408622661130.jpg

 

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4 REPLIES 4
TessM
Mastermind
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Hey @Prisciad,

 

how are you doing today? Would you be able to tell us here what phone do you have this connected to and if the Samsung Health, Samsung Wearable, the phone and watch software are up to date?

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Prisciad
Student
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Hello! I have both samung health and Samsung wear on my phone. The problems fixes every time i open the Samsung healt app. My watch is connected to a huawei p20 light. I have had the watch sin november and it is the first time i have this problem 😞

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TessM
Mastermind
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I have had a look into this and it appears that the watch display only keeps the data of the newest exercise done. To check previous ones you will need to open Samsung Health. Find more about this on page 74 in this manual. 

Prisciad
Student
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Thank you!! I'll check it!
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