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Original topic:

My Galaxy 6 wearable is burning my wrist

(Topic created on: 09-10-2023 01:17 PM)
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wearables12
First Poster
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I just got my watch a few days ago and now I am finding it is burning my wrists. I have cleaned it, cleaned my arm, I'm not sweating and wearing it in the suggested location. I am seeing many reports about this but no solutions! Please Help!

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2 REPLIES 2
TheHeroicHulk
Explorer
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Turn off continuous scanning on the sensors. I get this if on continuous on any watch from apple to Samsung. It's the light sensors reacting to your skin.
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StephK1
Moderator
Moderator
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Hey there @wearables12, we're sorry to hear about this issue with your watch. We would like to investigate this further, so if you are based in the UK/Ireland, please drop @Sam_UK  a message and one of our moderators will be on hand to help. Alternatively, you can reach out to our Technical Support Teams using the contact details on the following link: 

https://www.samsung.com/uk/support/contact/