05-03-2022 01:18 AM
Hi does anyone know how to fix this?
05-03-2022 12:16 PM
Hi @Fatih ,
It's difficult to identify the root of the issue without hands on your watch. Can you please try to reproduce this and send our colleagues an error report attaching a video showing the issue and the watch log after this occurs?
To get the watch log you will need to follow these steps:
1. On the watch, make sure that Settings > About Gear > Report Diagnostics > Toggle On.
2. As soon as you experience the issue (or within 15 minutes of it happening), on your phone, launch ‘Galaxy Wearable App’ > More (3 dots) > Contact us > Error Reports > Input Symptoms > SEND.
06-03-2022 12:35 AM
Okay will do it. Thank you.