Missing vibration for certain apps

[Members_Xa9TrqY]

Dear all,

I have been using a fit 3 for almost 20 days. Everything works fine except one.

It doesn't vibrate sporadically for notifications from apps. But there is always a red dot displayed in the band.

I noticed that this vibration is being missed especially with email clients like Samsung default mail or Gmail.

Here're my settings.

1. Show phone notifications on band: Show alerts even when phone is use

2. Notification indicator: on

3. Show with details: on

4. Turn on screen: on/off makes no change

5. Vibration: Long and strong

6. Battery optimization: Unrestricted

7. Remove permissions if app is unused: Off

8. Mobile background data usage: On

9. Wrist detection: on/off makes no change

[Ajay-A]

Hallo @Members_Xa9TrqY,

Thank you for your message. I can understand that it is a inconvience. Is your Fit3 fully up-to-date and have you also restarted it?

With kind regards,

Ajay 

[Members_Xa9TrqY]

Hi Ajay-A,

Thank you for your reply.

1. Watch firmware up-to-update

2. Mobile A52s, up to date.

3. Wearable application up to date.

4. Fit3 plugin up to date.

5. Health application up to date.

Factory reset of the smart band doesn't help.