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Media Controller

(Topic created on: 04-01-2023 10:11 AM)
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LizX
First Poster
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I have media controls turned off in the Samsung Wear app and Active4 watch. However, whenever I listen to music or a book on my phone, it shows up on my watch with controls to pause, forward, backwards, etc. How do I prevent this, please? 
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Neo001
Legend
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Hi,

Best to file an error report via Galaxy Wearable app > click on 3 lines in the top left corner > click on the Gear icon > Contact us or via Samsung Members app > Support > Send Feedback > Error report. 

I had reported this issue in October and Samsung Support asked me to file an error report. No response on the error report though.

Screenshot_20230104_115535_Samsung Members.jpg

Screenshot_20230104_115726_Galaxy Watch4 Manager.jpg