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low volume on Galaxy Buds after November upat

(Topic created on: 06-11-2020 05:51 PM)
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Dougy
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My buds have always worked great but after today's November update on my galaxy 10 the volume seems to have been reduced dramatically, has anyone else experienced this 
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6 REPLIES 6
walletman
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Mine dropped volume massively in my left ear but the right one seems to be working okay. Very annoying.
Dougy
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They have returned to normal sound levels now, no idea how as I haven't altered anything 🤷‍♂️
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BiGB0SS
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Same problem my friend. Today ..like suddenly my  right earbud is louder than the left earbud ! Im using galaxy buds plus. I tried cleaning and reseting the buds from the app..it didnt work ! And dam right its so annoying

BiGB0SS
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How long did it did it take please ?  ..for the records I googled the issue and in utube it says that you need to clean the bud from the inside and thata the only solution but I coudlnt do it..Im the type who's good at destroying things not fixing them tbh

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Dougy
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Next time I used them they were back to normal sounds levels
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walletman
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My son's has done the same too. I sent mine off to Samsung repair and they said it had to be replaced, at a cost of £49. Because I purchased them last September as an Christmas present, they won't cover it under warranty, even though it's a common problem with them. I told them to stick it, and I bought a pair of Motast off Amazon for £21.99. They sound easily as good as the Samsung ones and are more comfortable.
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