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Lost earbuds repair

(Topic created on: 16-01-2024 09:18 AM)
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Timmykaiya
Student
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DPD lost my earbuds and say that Samsung need to contact them but i have emailed Samsung but no response. I can't find a phone number and the online chat is rubbish.

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PaulM1
Moderator
Moderator
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Hi there, @Timmykaiya. I appreciate your concern, and I know that our Support Teams will investigate this matter with DPD. I don't know which email address you contacted, as our Support Teams don't publish one (and you might have sent the email to an outbound-only or unmonitored mailbox).

In any case, to ensure that you get the quickest resolution and to track the return of your repaired earbuds, I recommend that you reach out to our Support Teams using any of the methods provided on the resource below:

https://www.samsung.com/uk/support/contact/

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