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Lost earbud case

(Topic created on: 19-11-2022 09:08 PM)
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Members_FBV9eUP
First Poster

‎19-11-2022 09:08 PM

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Who can help, I misplaced the charging case of myGalaxy Buds Live SM-R180NZKAEUA. Although, I still have the earbuds, please who can help or how can I go about it or get a charging case

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AndrewL
Moderator
Moderator

‎20-11-2022 12:08 PM

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@Members_FBV9eUP: Did you register your Galaxy Buds Live to a Galaxy device via the SmartThings app? If so, then you may wish to try utilising SmartThings Find to see if you're able to locate your charging case in this manner.

https://www.samsung.com/us/support/answer/ANS00088182/

Alternatively, please visit a Samsung Experience Store near you, and take your Buds and proof of purchase with you, and you may be able to purchase a replacement case from here (subject to availability). 

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