I want to cancel the order in samsung.com/uk

[Jaysyo]

I just mistakenly ordered a Galaxy watch 4 in Samsung.com/uk and it's purchased by Credit Card.

I want to cancel the order but when I access to My page > Order, it shows me there is no order item.

So I'm looking for an email support page but it seems not to exist.

Where can I get help for this issue? 

[xSteveuk]

Hi,
This page may be helpful to you

Can I cancel my order?

https://www.samsung.com/uk/shop-faq/returns-and-cancellations/can-i-cancel-my-order/

[JAMES4578]

Do not think I would order something like that in error.   Anyway if you can not view an order online  @Jaysyo you would best to call the online shop on 0330 726 7467.

[DannyT]

As @JAMES4578 has suggested, you would need to contact the Online Shop Team for help with cancelling your order if you can't locate it on the site. They are the best people to help out with this.