27-04-2020 12:13 PM - last edited 27-04-2020 12:14 PM
Hello!
As the title says, I reset my Galaxy watch. Before the reset when I rotated the bezzle I had this satisfying "click" sound. After the reset it doesn't "click" anymore. I've tried searching and tried checking settings but can't find anything to make it "click" again.
Other then this the watch works perfectly, anyone knows how to fix this?
27-04-2020 01:53 PM
27-04-2020 02:50 PM
Thank you very much for the answer. I tried the above but doesn't fix it. The strange thing is that when I go to system volume and try to put it up/down the clicking sound from the bezel works (only when adjusting the volume) but only then. Touch sounds is enabled.
27-04-2020 03:15 PM
Can you make sure that the watch is running on the latest version? Samsung wearable app > About watch > Update watch software > Update now. Also, does the bazel rotate smoothly or is it a bit hard to rotate?
27-04-2020 03:34 PM
Checked and it's updated for sure.
It rotates smoothly. Everything else works great!
27-04-2020 03:48 PM
You mentioned that you reset the watch, was this a Master Reset? You can do this again to see if it helps via: Samsung Wearable App > Find my watch > Reset security > Reset watch > Reset. Should this not help, since the watch is still working fine, you could wait until the Samsung Support Centres open again so that an engineer can have a look at it.
27-04-2020 04:07 PM
I'll try to do that as soon as I get home.
Thanks a lot for the answers!
28-04-2020 07:52 AM
Reset it and didn't work. I'll go to the tech centers as soon as they're open!
30-04-2020 11:13 AM
Anyone know anything I might be able to do from home to get it working?