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Original topic:

I purchased smart watch and I selected the airbuds as the offered reward.

(Topic created on: 24-10-2022 11:35 AM)
teejane
Student
Options
Wearables
So I waited after registering and receiving txt my application for reward was successful and received NOTHING! I emailed support and they said it was emailed, erm?? Nothing, no email etc, then they sent me a useless 50.00 voucher! Hang on, I was promised airbuds not a useless voucher I'm never going to use. Is this correct??? 
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6 REPLIES 6
p4tr1ck1996
First Poster
Options
Wearables
Same has happened to me but u haven't received anything I didn't even get told my watch was ready to be picked up I paid the month for the watch but didn't actually have the watch
teejane
Student
Options
Wearables
It's false advertising isn't it? This is probably on of the worse sites to navigate to get any answers from , customer service!!
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Zayaf
First Poster
Options
Wearables
I did the same still waiting for mine
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teejane
Student
Options
Wearables
Check they haven't sent you a useless voucher, I was supposed to be getting the airbuds as part of a promotion for buying the watch, after ages waiting I emailed them, only to be sent a useless voucher I can't use. No!! the deal was airbuds!
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p4tr1ck1996
First Poster
Options
Wearables
Yeah I'm waiting on a phone call from the manager
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Midge123
Voyager
Options
Wearables
What I would do is start up a small claims court and sue them for the price of the air buds with stress etc or start up a group and all of you go together to the small claims court case and the magistrate will see samsung is coming the ------- and you should be rewarded the price of them hope this helps you thanks
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