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I have paid for a watch face but it will not download.

(Topic created on: 23-01-2022 10:06 PM)
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Prmiaj
Journeyman
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Anyone know how I ho about sorting this out? It doesn't seem like my watch is working properly as it connects for some things but not others. I bought an S21 ultra as I thought my watch would work better if connected to a Samsung phone. Wish I hadn't bothered 😕 I've spent a lot of money and all I get is problems!
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JohnW27
Pioneer
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Which watch do you have?
I only ask because the new watch 4 now runs on Wear OS, so you need to make sure that the face you bought is a Wear OS face and not a Tizen face which works with the OG Galaxy watch.

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xSteveuk
Mastermind
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Hi,
This page maybe helpful to you

Galaxy Watch: How to connect with mobile device?

https://www.samsung.com/in/support/mobile-devices/galaxy-watch-how-to-connect-with-mobile-device/
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JohnW27
Pioneer
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Which watch do you have?
I only ask because the new watch 4 now runs on Wear OS, so you need to make sure that the face you bought is a Wear OS face and not a Tizen face which works with the OG Galaxy watch.
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