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Original topic:

I can't connect my Gear S to my Samsung Galaxy S21 ultra,

(Topic created on: 19/03/21 19:18)
Rafi303
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Wearables
I can't connect my Gear S to my Samsung Galaxy S21 ultra, it shows an error. I've reset my phone and watch several times and still the same unchanged
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7 REPLIES 7
AndrewL
Moderator
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Wearables

@Rafi303: Can you confirm if you are attempting the connection using the Galaxy Wearables app, available form the Google Play Store or Galaxy Store? If so, what error shows up when the connection fails? 


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Rafi303
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Wearables
I am using an application installed on my phone from the google play store. I get an error when trying to connect
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Rafi303
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Wearables
On my second Samsung Galaxy note 20 ultra it works fine
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Rafi303
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Wearables
The problem arises when trying to connect to Samsung Galaxy s 21ultra
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Rafi303
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Wearables
This problem also appears when trying to connect only and turning off the watch via Bluetooth, an error also pops up
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Alyn89
Explorer
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Wearables
Found this.

Screenshot_20210319-214926_Samsung Internet_38678.jpg

Rafi303
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Wearables
thanks mate
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