We just can't wait for the Galaxy Buds Pro and its 2 speakers, 3 mics and next level Active Noise Cancellation.
To celebrate the announcement of the Galaxy Buds Pro we’re offering its perfect partner, the Samsung Wireless Charging Pad, as a free gift for you to claim when you pre-order.
Make sure you don’t miss out by getting your pre-order in by 28th January 2021.
How do I get my pre-order gift?
How to claim your pre-order gift
Samsung Ireland Shop and participating retailers
Pre-order claim need-to-knows
For full information and detail about the claims process check out our Terms and Conditions.
Any questions or comments, please post below
Hey @Robi2788, now that you have your amazing S21 Ultra, open the Samsung members app on the phone > Tap the Benefits tab and tap the pre-order claim banner (you’ll need the IMEI of your new phone to go through the claims process > You’ll receive a confirmation of your claim via email. If the promotions team need any further information to process your claim, they’ll send you an email to move it forward. You’ll receive your gift via recorded delivery (within 45 days from the accepted claim).
I've already claimed my galaxy buds pro and my claim is validated but it says that I will receive them in 45 days. Does it really take that long? Anyone received them earlier?
got a mail almost 12 days later to say they needed another POP... I sent it immediately and no response 3 days later????
Who else could I contact to make sure the claim goes through?
So I can't see anywhere that I ordered and paid for the buds+smart tag, I gotten the smart tag but not the buds, where can I see the order so I know its on its way? in my orders there is just one order from 2020, thats not the one.