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How to claim ear buds

(Topic created on: 20-03-2023 05:35 PM)
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safekumi
Apprentice
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Any one here able to suggest how to claim ear buds from samsung after purchasing s23 plus from ee?

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9 REPLIES 9
-Robot-
Samsung Members Star ★
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Contact EE would be best way as I sure there is a process to do so
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JAMES4578
Samsung Members Star ★★
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@safekumi  yes as it says in the link  EarBuds are sent 15-30 days after purchase automatically . It is not a Samsung promotion.  However you would  need to have purchased the S23 Plus by 16 March as shown here https://eu.community.samsung.com/t5/galaxy-s23-series/how-do-i-claim-my-free-ear-buds 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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PaulC59
Troubleshooter
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EE send out any buds or promotion items automatically once the cooling off period has expired after you receive the phone. I got mine a few days ago. You will get a text informing you when they are being sent and will be delivered. Allow 2 weeks then call EE if any issues. Hope this helps
safekumi
Apprentice
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Thanks mate!
Egg1
Voyager
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You get a text saying they are on the way after the cool off period expires
safekumi
Apprentice
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Got a text from EE about my ear buds. It's been processed. Thanks 😊
Diggerdaz
First Poster
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hi, i have received my Samsung Fold 5 tday, & was wondering how I go about claiming my Free Buds ? Can anyone Help 🤔😊
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AndrewL
Moderator
Moderator
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@Diggerdaz: If you pre-ordered your Galaxy Z Fold5 between the 26.07.2023 - 31.07.2023, then you can claim your free Galaxy Buds2 Pro in Graphite by following the link below. 

https://samsungoffers.claims/sam/giftbuds2pro/en-GB/

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safekumi
Apprentice
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Just wait for it mate. It should come thru within 4 weeks!
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