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Original topic:

How to claim ear buds

(Topic created on: a week ago)
safekumi
Apprentice
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Wearables
Any one here able to suggest how to claim ear buds from samsung after purchasing s23 plus from ee?

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6 REPLIES 6
Robot-
Samsung Maker ★
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Wearables
Contact EE would be best way as I sure there is a process to do so
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JAMES4578
Samsung Maker ★
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Wearables

@safekumi  yes as it says in the link  EarBuds are sent 15-30 days after purchase automatically . It is not a Samsung promotion.  However you would  need to have purchased the S23 Plus by 16 March as shown here https://eu.community.samsung.com/t5/galaxy-s23-series/how-do-i-claim-my-free-ear-buds 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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PaulC59
Voyager
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Wearables
EE send out any buds or promotion items automatically once the cooling off period has expired after you receive the phone. I got mine a few days ago. You will get a text informing you when they are being sent and will be delivered. Allow 2 weeks then call EE if any issues. Hope this helps
safekumi
Apprentice
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Wearables
Thanks mate!
Egg1
Navigator
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Wearables
You get a text saying they are on the way after the cool off period expires
safekumi
Apprentice
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Wearables
Got a text from EE about my ear buds. It's been processed. Thanks 😊