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How do I removing a old watch and replacing it with a new one on Samsung Health?

(Topic created on: 24-08-2020 08:58 AM)
1184 Views
Lazareth78
Explorer
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Hi everyone,

 

I've had a Samsung Gear 2 for some time, I've decided to upgraded my phone to the new Samsung Note 20 Ultra and at the same time upgraded my watch to the new Samsung Watch 3. However on the Samsung Health App it still shows my old watch.


I can't seem to be able to replace it, any ideas?! 

3 REPLIES 3
AnneJ
Explorer
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Your post came up when I searched for replacing Samsung watch. I've broken my Samsung Active and am replacing with same - but wondering if anyone has any tips for linking it with the health app. Current watch still updates app, but screen smashed.
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EricVanNerum
First Poster
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Hello ,

I had the same problem.
Solution is to login in the samsung account portal. https://account.samsung.com
Select the devices TAB above.
And sing out the old or broken device.
Starting samsung health it will sync with the new device .



Eric

 

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EricVanNerum
First Poster
Options

Hello ,

I had the same problem.
Solution is to login in the samsung account portal. https://account.samsung.com
Select the devices TAB above.
And sign out the old or broken device.
Starting samsung health it will sync with the new device .

Eric

0 Likes