‎15-05-2020 12:07 PM
Hi, can anyone help me as to how I claim the free active watch after purchase of a S20 from Sky on contract.
Tried members app but it wants me to buy one !!!!
Thanks
‎15-05-2020 12:20 PM
Hi @JoJohn7406! 🙂
Try claiming through a web browser using this link: https://20202.samsungpromotions.claims/galaxys-watch-offer
Some guidance on how to do that here: https://eu.community.samsung.com/t5/Galaxy-S20-S20-S20-Ultra/Claiming-Free-Watch/m-p/1738245/highlig...
‎15-05-2020 06:58 PM
Tried this myself with sky. How do you find the invoice/ order number
‎15-05-2020 07:32 PM
Hey @JohnMcKinney ,
The receipt/invoice/order number can usually be found at the top of your purchase invoice or receipt. If your purchase was made online it may be in the subject of the email.
‎15-05-2020 07:33 PM
Thats what I mean. Nothing on the emails.
‎15-05-2020 07:42 PM
‎15-05-2020 08:00 PM
Have you tried to reach Sky to confirm this? Do you have an account with them so you can try to log in to this and check your order number @JohnMcKinney ?