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How can I claim my free ear buds for s20 ultra just got my phone delivered.

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New Member
Can anyone help just got my S20 ultra delivered.  Trying to claim my free ear buds. And there is not on the in benefits, anywhere else I can claim them. Or does anyone have the link to the page.
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Moderator
Moderator

For O2 customers, please claim 30-60 days from the purchase date via the link below.

 

https://20202.samsungpromotions.claims/gb/en/claims/o2summer/get-started

 

For Vodafone customers, claim within 30 days of the purchase date via the following link:

 

https://20201.samsungpromotions.claims/gb/en/claims/vodafonegalaxybuds/get-started

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11 REPLIES 11
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New Member
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New Member
I'm having the same issue, the offers shown all relate to other products, no banner or link to the free Ear Buds Live when purchasing the Note 20 Ultra offer. I've put a support request in and will call them when they're next open
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New Member
hi guys, you need to sign into the Samsung members app that is pre installed on your phone, there is a banner ad asking if you are claiming. then just follow the info 😁
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I have order the galaxy s20 ultra
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New Member
I have s20 ultra but no link for free buds?
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New Member
yep im having the same issue ive got the app and signed in and nothing is showing in the benefits section for me either.
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same here🤷‍♀️
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any clue guys ?
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New Member
I'm having the same issue
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