Hi

[Andikuyu]

I Requested  a repair for my active watch over a month ago and heard nothing since the original acknowledgement, is this normal at the moment or do I need to re Request a repair ? . Had the watch less than 3 mo ths when it just stopped working 😪. Loved it u till then. 

Thanks x

[DannyT]

Hey there, @Andikuyu.

We'd like to look into this with you, but to arrange a repair, (where we'll need some other details) it would be best to speak to one of the teams on the phone or over Social Media.

Check out all the contact details here.

[Andikuyu]

hi Danny , Thanks I have just managed to sort this with you Brillaint customer services via Messenger, Thank you for you reply.
watch is now being collected 🤞crossed it can be fixed .
your sincerely Andikuyu X