25-06-2021 06:53 PM in
25-06-2021 07:02 PM in
@Ara1961: Please can you take a look at the troubleshooting steps below from our friends at Samsung US to see if you're able to resolve the issue? If not, please try charging the case for 15-30 minutes, then place the left Bud in the case by itself. What colour is the LED light on the inside of the case when you attempt this step?
https://www.samsung.com/us/support/troubleshooting/TSG01206422/#samsung-earbuds-do-not-charge
26-06-2021 08:39 AM in
27-06-2021 05:24 AM in