Of course, this is EXACTLY how it should be! I'm glad it was sorted out to your satisfaction so quickly, but can't help wondering what you did to please the "Great God Samsung " as so many others on here are absolutely disgusted by the way they've been treated.
I agree but I will say forum's like these always end ip with mostly bad comments so that customers can share their experiences and vent. That's really what its for. I did however want to post my good experience because it is important to get some positive feedback too. Hope whatever it is that you are trying to get sorted gets sorted too 👍🙂