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Original topic:

GW4 sleep tracking not working since update

(Topic created on: 11-02-2022 07:47 AM)
Ksmy89
Helping Hand
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Wearables
I updated my GW4 to the newest software update Wednesday night and it hasn't tracked any sleep since. I manually entered it for Wednesday night and just checked now to see if last night's sleep has been tracked but it hasn't 😏

Anyone having the same problem?
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5 REPLIES 5
Monii
Pathfinder
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Wearables
Mine is working...maybe try to reset your watch? Hopefully that helps
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Ksmy89
Helping Hand
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Wearables
I just reset the watch, strange thing is that I have tried to manually enter last nights sleep, as it still isnt shoeing on the watch or in the health app and it tells me that there is already a sleep entry for that time 🤔 hopefully it catches up later in the day haha
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Robot_
Troubleshooter
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Wearables
After reading you message I paid special attention last night, and found mine working better than before. That's after latest update.

Previously it always showed deep sleep as 5 mins at most which is not normal for people. last night tracked 45 mins which seem more inline with the Garmin I used to have. The garmin are known to be quite accurate
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Ksmy89
Helping Hand
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Wearables
It has tracked my sleep fine since Friday night, but it is still not showing any sleep data for Thursday night. Maybe the reset helped, but yes I have noticed longer deep sleep periods too.
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Robot_
Troubleshooter
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Wearables
I do t think you will get data back from previous but make sure it not too loose around your wrist, as that seems to not detect properly

Glad working again
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