03-03-2022 09:12 PM in
My earbud worked fine until last night and the left is playing music but I can't hear it the right one is fine, I've checked the volume and reset the buds but that didn't do anything. It's fully charged and clean
03-03-2022 09:15 PM - last edited 03-03-2022 09:26 PM
04-03-2022 04:30 AM in
04-03-2022 03:37 PM in
@Stew12345: Can you check to see if there is anything blocking the affected earbud? To double check this, please remove the eartip from the bud > Clean the sensor, mesh and eartip with a clean cloth > Clean the receiver with a cotton swab and dry brush to remove any foreign material > Reattach the eartip. Can you also open the Galaxy Wearables app, tap Find My Earbuds and select the magnifying glass symbol. Both buds will start beeping. Is the sound balanced in both earbuds? Please don't perform the above action while wearing the Buds, as the beeping can be quite loud. Can you also take a look at the tips provided in the link below, to see if this helps at all?
https://www.samsung.com/uk/support/mobile-devices/how-to-improve-audio-quality-of-the-galaxy-buds/