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Google keep and Gmail black screen because of Gboard Galaxy Watch

(Topic created on: 04-03-2024 09:09 PM)
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Adi0
Big Cheese
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So there's apparently an issue because of the Gboard where posting a new note or anything in Google keep with Gboard and Gmail, replying to the email there's a black screen which never loads. Anybody else? 

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Thanks on the help! S24 Ultra owner.
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6 REPLIES 6
Neo001
Legend
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I had raised a similar issue a couple of months back. Samsung Keyboard + Google Keep / Reminder leading to a blank screen. Seems to be working now.

I am able to replicate the issue with Gboard + Keep and Gmail - screen turns blank (black).

 

Screenshot_20240304_213129_Samsung Members.jpg

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Adi0
Big Cheese
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Hi, what do you mean that it seems to be working now? 

Google has replied: 

1000008299.jpg

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Thanks on the help! S24 Ultra owner.
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iemi
First Poster
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This is really insolence. People have been complaining for HALF A YEAR and Samsung does exaclty nothing!

It is rather not a gboard problem. Maybe it is a Google (app) or Samsung problem. How I knew about it? I thought: when it is a black screen so maybe the screen reader can help. And it helped :). Talkback makes green border around chosen element and tells you what is chosen.

What I did:

  1. choose gboard as default keyboard

  2. turn on Talkback

  3. open reminder / google keep and click on add button

  4. Black screen appears and talkback says "Samsung keyboard (!), edit box" and makes really narrow boarder around it.

  5. click on this text box

  6. Gboard appears, talkback says "shows gboard window". Now you can type or press microphone for voice typing. It allows to save this note.

But anyway it was just an experiment. It is nor a solution neither workaround.

 

There is another solution - I wouldn't need Gboard when my language was supported by Samsung keyboard...

Can someone finally fix this?!

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Members_tqddmPr
First Poster
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A new firmware has been released recently which also did not solve the problem. I am starting to think that this bug is is intentional for some reason.

Adi0
Big Cheese
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So sad... What can we do? Send error reports to Gboard? 

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Thanks on the help! S24 Ultra owner.
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Members_DzlLIQc
First Poster
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This is such a joke, how is this still an issue

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