Hi, is anyone else having this issue with their gear sport or gear S3?
I have had 3 gear S3's and now changed it to a gear sport and am still getting the same issue.
When I first went out cycling with the gear sport yesterday, it tracked my HR just fine when displayed in the shealth app but since then it is just showing it go up and then a straight line which is obviously wrong. I think its a software issue. The gear S2 does it fine.
See graph 1st use and then whats happened since - before and after:
My software version is R800XXU1BRH3 which I've received 2 weeks ago.
The one you've mentioned R800OXA1BRH3 is different?
Just had this watch update appear on my phone. Screenshot below
I have been having much better results recently. No software update but once a week I either let my battery run out completely or turn the watch off. Not a forced shut down,but just power down and leave it for half hour or so.
It may be coincidence but I was advised to do it with my phone to allow "self test" and since I have been doing that it's been better. Fingers crossed.
Admittedly it's not amazing but I can't afford to change it, so as long as it works for my runs I'm mostly happy.
Don't buy another. Not that Samsung care.