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Gear Sport battery life not lasting a single day!

(Topic created on: 27-12-2018 08:35 AM)
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DaviesTH
First Poster
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Hi,

 

So I just got the Gear Sport and have used it for a couple of days. I really love the watch but have had to charge it 4 times already, how do I know if something is wrong? I checked the troubleshooting tips last night and went to bed with 95% charge, when I wake up it is completely dead at 1%. During the day it will not make it past 4pm and I’m not using it that much! 

 

Any help or advice would be appreciated, should I be looking for a replacement? 

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BandOfBrothers
Samsung Members Star ★★
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It can take a few discharge and recharge cycles for the watch to reach optimum battery output and from all the setting up can take a few days to index and settle down.

 

However if this does not resolve itself then I'd suggest to back up the watch and reset it via the settings menu.

 

If that does not resolve then consider either using a Samsung Service Centre or if you have a cooling off period with the provider of the watch have it swapped out.

 

I wish you all the best. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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