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Original topic:

Gear sport Battery draining at night

(Topic created on: 18/10/18 17:18)
Celiawheelia
Pathfinder
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Wearables

My gear sport watch, which is around 6 months old, had started to battery drain every night. It happens at around 3am. The battery percentage is around 70% when I go to bed (10-11pm) 

I know the time accurately because the sleep record and HR record switch off. 

Has anyone else had this issue? 

316 REPLIES 316
Firestorm56
New Member
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Wearables

Im in the same situation my Gear sport has completly drained through the night for the last 3 days, I have tried a reset today but checking my gear its drained %65 in the last 5 hours? not happy at all 😞 

MikeWaves
Apprentice
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Wearables

All - here is the response that i just received via US Customer Service via twitter:

To increase the battery life on the Gear after the update please follow the steps below ↓ •On the Gear tap on setting; •Tap on Gear info. •Tap Report diagnostic and usage info (Disable this feature) Test the watch for a few days to see how the battery works.

Jyothi
Apprentice
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Wearables

I think I will try this buddy. Thank you!!

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Jpablodib
First Poster
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Let's see how the night goes by... 

Thanks!

Gary101
Apprentice
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Wearables

Just deactivated reporting as well and will feedback results tomorrow.

tredman1
First Poster
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Wearables

A tech news site has noticed this thread and might publish something.  That might make samsung pay attention

Donna1800
Apprentice
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Wearables

Celiawheelia
Pathfinder
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Wearables

@Donna1800 wonderful 👏🏻👏🏻👏🏻 

@MikeWaves have tried this. We'll see. 

 

Thanks everyone for adding to this. 

 

I have sent an error report from my phone to Samsung support via Samsung members app on my phone, for what good it will do 

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JeffLG
First Poster
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Thanks, Mike, I've disabled diagnostics, hoping this solves the issue until Samsung can push an update.
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Darizpe98
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Hope it works... thanks!
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