Gear S3 sensors not working

[Sina9]

Hey everyone,

A few days ago I bought a Gear S3 (SM-R760) and started using it but I found out that none of the sensors (gyroscope, accelemeter, heart rate, etc.) are working!! I dialled *#0*# in watch's dialler and the sensors weren't responding. Does anyone have a solution or should I replace it with another watch?

[Joa80]

I'm sorry to say that it did not fix the issue permanently, there is a software problem that keeps telling the sensors too turn off. 

At least we know that the sensors are working fine and samsung are doing this by choice. 

Not buying the new watch because they choose to make it nonfunctional!!