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Gear s3 keeps disconnecting

(Topic created on: 07-11-2018 09:14 AM)
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CannoMatty
First Poster
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I use a Note 4 with my Gear S3. It keeps disconnecting.

 

I've unpaired & reset it etc. but nothing seems to work.

 

Anyone with ideas? 

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5 REPLIES 5
TracyR
Moderator
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Hey @CannoMatty

 

Can you ensure your software is all up to date on both devices and the Galaxy Gear app?

Is it disconnecting when you're still within close range? 

:thumbs-up-sign-emoji-modifier-fitzpatrick-type:

 


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

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CannoMatty
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Yes, everything's up to date. It disconnects when close by. 

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CannoMatty
First Poster
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???

Any help?

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dglezschez
Apprentice
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It's been a year and still nothing?
I have the same problem. Software up to date and all caché cleared. Apps reinstalled, but the problem persists, disconnection every 30 seconds. All other bluetooth devices work properly. 

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Members_ULoGgL5
First Poster
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I'm getting the same over the last week...

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