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Gear S3 Frontier Overheating on charge

(Topic created on: 19-03-2018 06:35 PM)
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SuffolkingGood
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Last few days watch has stalled on charge at 75% with a message waiting saying it cannot continue until the battery has cooled. Google shows up similar issues from December last year. What the hell is going on, watch is just over a year old.

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BandOfBrothers
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Assuming your using the original charging wire and dock i'd suggest to reset the watch. 

If that fails try using another another official dock and cable.

The watch is covered by a 24 month manufacturing warranty so a Samsung Experience Store or Samsung Service Centre location can run a diagnostic on the watch.

 

I wish you all the best with this situation.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Danielle14
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I am also unable to fully charge my Samsung S3 watch now do to battery overheating. Who do I contact about this?

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