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Original topic:

Gear S3 Frontier battery drain on Tizen 3.0.0.2

(Topic created on: 18/01/19 02:56)
cephalon
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Hi

 

I have recently updated my Gear S3 Frontier to Tizen 3.0.0.2
On Tizen 3.0.0.1, I had a battery life of approx 3 days - after updating to Tizen 3.0.0.2, I have a battery life of max 1,5 day.
1. Do other users experience the same?
2. Does anyone have an idea of what could suddenly drain my battery so quickly?

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cephalon
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Hi BandOfBrothers

 

Thanks for your input.

I read some posts on this forum suggesting that the drain could be caused by different watch faces...I deleted some of the recent installed watch faces.

I also disabled "About Gear" -> "Open source-license" -> "Report diagnosis and user info".

I can see that the battery drain is substantial less than before - most likely I will have approx 3 days  of battery life again...

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254 REPLIES 254
darius18
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I am almost certain I updated on the watch not on my phone app. But I don't remember how I did it, I was just so happy when it worked. My software version is now R760XXU2CRK2. I did delete the Samsung Galaxy watch app (only app available to me) and Samsung Health app from my phone while the watch was updating.

a few things I have noticed are different since the update, my notifications still come through from my phone without the app running on the phone. But if I move away from my phone, my watch vibrates to let me know I've lost connection. Then when I go back to my phone the watch vibrates and I have to press the tick to reconnect to my phone. I did not have to press the tick before the update. And when the watch is on charge it doesn't show the charging screen with % charged, it shows the watch face.

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rd400racer
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I applied the fix as listed here and we'll see how it goes. But it kind of pisses me off that I have this nice watch that does some pretty cool stuff but you can't hardly use 10% of it becasue the battery will go down so quick.

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darius18
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I am coming up to 37 hrs since doing the update and fully charging the watch. It is still on 64% battery with all things turned on except wifi and always on display.
Fred35
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Since the update, with no BT today ( wifi off and aod also off ) i'm at 53% after 2 days usage :
- Monday : fully charged at about 23
- Yesterday : above 20 min wifi, BT all the afternoon, plane mode during night

- Today : No Bt at all ( wasn't on need for it ), HR auto 10 minutes : Off

Still 53% at 21.40

Will see tomorrow ... It's first time i really exceed 2 days usage with a perpective of having it 3 days without trouble. Before update it was 2 days max with my usage and sometimes 2,5 days taking care...

It seems i'm going to have it 3 days without any trouble ! would be nice !

Tomorrow will use more Bt and HR ...

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Fred35
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above the same for me

darius18
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Since doing the update on my watch, it lasted 3days 11 hours from fully charged down to 1%.  That's with all feature on except AOD and wifi. HR measurement taken every 10 mins. 3 days 11 hours is what the phone app says, in reality I charged it Tuesday morning, turned  it to watch only mode every night while I slept turning it back to normal in the morning. It is now Sunday morning and it is on 1%

Fred35
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That s what i seem to have, 3days and some hours.

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scampatrol
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Hey Darius18,

 

3 days with BT turned ON is a huge improvement. Can you share:

 

1. Is it a Gear Frontier S3 watch?

2. What phone / model is it connecting to?

3. Tizen version?

4. Software version?

5. Knox version?

 

 

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Fred35
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For me

 

Gear s3 frontier

Asus zenfone 3

Tizen 3.0.0.2

R760xxu2crk2

 

Seems ok for 3 days for me too.

.3 days 11h without hr every 10 min, and bt off used on demand.

.About 3 days 2hours with bt on on days and off on night

-> Testing with hr "every 10 minutes" on a'd bt on on day and off at night... Result in 2 or 3 days :smiling-face:

 

Yes it s a great improvment, was at 2 days and some hours before updating 

 

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Dodo89
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Guys I have done something and battery life improved significantly .. But bare with me..

 

I had the same the same problem with most of you and apart from battery draining in 8 9 hours, heart rate stopped measuring as well.it just want workingaat all. I did all the steps mentioned here but I didn't turn off steps feature(healthy pace?) . I left some notifications like floor, one workout detection ( I disabled rest that I don't do at all) . Of course obvious battery drainers such as nfc WiFi, locations, hr always.. Etc I turned them off.. Brightness 1.. I deleted Downloaded Watch faces and downloaded apps (apart from Spotify) . 

 

I did hard reset nothing happened....  On the other hand, charging was taking 4 hours.. Ridiculous.

 

On Saturday, I tried  turning gear off, and turning on and kept repetitively pressing home button  (apparently there suppose to be an option to reset ur watch) but it didn't happen . So I repeated 4 5 times, watch turned  Off, then turned on, then I turned it off again and on... I didn't see that menu and it didn't happe. Then I gave up, I wanted to hard reset in conventional method by choosing reset from settings but before doing that I wanted to back up my watch settings and all I have. At that point, I realized I have 0gbspace + no battery info at all 😱. I could click on them clear memory, unnecessary files, check apps that consumes battery, but on the main panel they don't show any value, storage shows 4/4.It can't be possible because I didn't download anything. I checked battery life.gear app was messed up. At thst point battery level was 89% around 1500.  At 0200, I still had 54% battery.  I never put it to battery saving  always conected to my phone via bt ( it least it shows it was because it might be misleading if gear app is messed up). I charged it to 100% fairly quicker, and today I charged it again at 2000 when it had 60%. So since 10am till 2000 it consumed 40% heart rate started working aswell.  It kinda got fixed but battery app is not showing displays and watch also shows thst I have no space left and I abosutely have nothing new inside. 

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Dodo89
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Ok guys I ndidn*#9900# and I choose crr

Run log_dump, extract log_dump delete log_dump and storage gone back to 2.9gb available 

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Dodo89
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After fixing storage problem and Samsung Gear app started showing all indicators, battery drain rate slightly increased 

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darius18
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Scampatrol

 

Gear s3 gear frontier 

Iphone 5

tizen 3.0.0.2

software R760XXU2CRK2

knox 2.2.0

Dodo89
First Poster
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I ll get a new watch tomorrow what do you suggest? Should I delete the app on my phone ? Will it work if I keep the watch in older version? 

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scampatrol
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Thanks darius18. Much appreciated.

The auto software update feature on the watch is not picking up that a new version is available.

Samsung told me I will need to go to one of their repair centres to get it manually installed. 

 

Also noticed from another recent post that Gear S Plugin 2.2.03.18121461 is supposed to significantly improve battery life.

Can someone verify whether this has worked for them?

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Klmzaz
New Member
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From your phone on thr gear setting, force close  the setting as it drains the battery. 

NiallD
New Member
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I have had the battery drain problem for a while now. It would randomly drop quickly and sometimes just switch off. Using any fitness tracking apps caused the battery to last max 1 hour. Mine was out of warranty, so I had nothing to lose. I order a new battery and the tools to replaced it. The old battery was very swollen and look damaged. It might be a bad batch of batteries or a software update changed the way the it charges and damaged it. The new battery is now showing 16% after 4 days off charge. Hopefully that's it sorted.

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Fred35
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For me



Gear s3 frontier

Asus zenfone 3

Tizen 3.0.0.2

R760xxu2crk2



Seems ok for 3 days for me too.

.3 days 11h without hr every 10 min, and bt off used on demand.

.About 3 days 2hours with bt on on days and off on night

-> Testing with hr "every 10 minutes" on a'd bt on on day and off at night... Result in 2 or 3 days :smiling-face:



Yes it s a great improvment, was at 2 days and some hours before updating

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scampatrol
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Thanks Fred35 that explains it. I'm still sutck on R760xxu2crh1, also connecting to an iPhone 7+

 

Dear Santa,

Please bring me version R760xxu2crk2 for Christmas and I promise I will get straight A's and eat my veggies...

 

 

 

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bialysz
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Hi guys,

 

I am using my Frontier with iPhone 7, the software version is R760XXU2CQK3 and I am not able to update the Tizen to 3.0.0.2 version - there's no option in Galaxy Watch app. I am facing the overheating and battery drain since few weeks, yesterday it was a total horror, battery went down from 100% to 15% in 3-4h. I did a hard reset today - will monitor the watch and battery. 

Do you know if there is an option for me to update the Tizen to 0.2? According to 
http://doc.samsungmobile.com/SM-R760/TGY/doc.html

I cannot do that...

Thanks in advance

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darius18
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Update. 59 hrs since the update and full charge and it's still got 48% battery left. So much better than the 8 hrs I got from 100% to dead when I first got the watch 5 days ago.

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