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Original topic:

Gear S3 Frontier battery drain on Tizen 3.0.0.2

(Topic created on: 29/05/18 07:28)
cephalon
Apprentice
Options
Wearables

Hi

 

I have recently updated my Gear S3 Frontier to Tizen 3.0.0.2
On Tizen 3.0.0.1, I had a battery life of approx 3 days - after updating to Tizen 3.0.0.2, I have a battery life of max 1,5 day.
1. Do other users experience the same?
2. Does anyone have an idea of what could suddenly drain my battery so quickly?

1 ACCEPTED SOLUTION
Solution
cephalon
Apprentice
Options
Wearables

Hi BandOfBrothers

 

Thanks for your input.

I read some posts on this forum suggesting that the drain could be caused by different watch faces...I deleted some of the recent installed watch faces.

I also disabled "About Gear" -> "Open source-license" -> "Report diagnosis and user info".

I can see that the battery drain is substantial less than before - most likely I will have approx 3 days  of battery life again...

View solution in context

254 REPLIES 254
BandOfBrothers
Superuser I
Superuser I
Options
Wearables

Hi @cephalon

 

I'm on the same firmware as you on my watch. 

 

I still go around 3 days between charges but battery life is a subjective one. 

 

I turn my watch off overnight. 

 

I will have different preferences in my settings to you and different apps and watch face etc. 

 

I'm more than happy to share any of these to you if you wish. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.0/ Android 11.

Solution
cephalon
Apprentice
Options
Wearables

Hi BandOfBrothers

 

Thanks for your input.

I read some posts on this forum suggesting that the drain could be caused by different watch faces...I deleted some of the recent installed watch faces.

I also disabled "About Gear" -> "Open source-license" -> "Report diagnosis and user info".

I can see that the battery drain is substantial less than before - most likely I will have approx 3 days  of battery life again...

View solution in context

Chrisjuh
Apprentice
Options
Wearables

I have the same OS version, and since last week i've also experienced some problems with my battery.  Form one day to anothe my batterylife chaned from 3 to 1 day without changing or downloading software. My updates go automaticly so know the exact history of changed versions. 

Chrisjuh
Apprentice
Options
Wearables

The watch is repared two times by Samsung, first only the battery was replaced, still not much better, so again to Samsung for repaires and this time the mainboard was replaced en some software updates.

Now it is working like before.

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Rasch
First Poster
Options
Wearables
I have exactly the same problem since the last update.
Unhappy123
Explorer
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Wearables
Yes i found the same,and also find it disconnects,plus heart monitor not working
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REO1
Explorer
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Wearables

Has samsung provided a solution for this??

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Paulgallen
First Poster
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Wearables

I called in to tech support and was told I need to send it in for.service, only 6 days old!

UrsusKnut
Apprentice
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Wearables

@Paulgallen wrote:

I called in to tech support and was told I need to send it in for.service, only 6 days old!


Jesus Christ.... Thats serious BS!!!

REO1
Explorer
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Wearables

Just sent.mine back for 3rd time.  All they do is change battery.  NO fix.  

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REO1
Explorer
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Wearables
They have no solution. Sent mine back 3 times now. They replace battery and say fixed. This is not a battery issue. They do not seem to understand or willing to admit it is,SW related
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Dr-Kuldip
Apprentice
Options
Wearables

No any solution, just rate them 1 star on play store then they will take care of your issue. 

sooby
First Poster
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Wearables

It appears Samsung has pushed a new firmware update.

 

https://www.sammobile.com/2018/11/20/gear-s3-update-sudden-battery-drainage-issue/

scampatrol
Apprentice
Options
Wearables

Thanks sooby. Good to know.

 

I purchased my Gear S3 Frontier in April 2018. It connects to my iPhone 7+. I also have an old Note 4.

 

This is how I get 3.5 days:

- Default digital watch face - I have heart rate, steps, date, and battery % in each small quadrant.

- Remove altometer widget

- S health workout notifications all set to OFF/disabled.  

- Bluetooth and WiFi are OFF permanently. Turn BT ON once a day to synch and then turn it OFF immediately after.

- I wear mine to bed for sleep tracking. Before going to bed, set it to Do not disturb, and power saving ON.

 

Noticed I got a significant improvement in battery life when connecting to the Note 4. Reading the article, it seems Samsung recognised there was an issue with certain phone types, and I would say the iPhone 7+ was one of those. 

 

 

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scampatrol
Apprentice
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Wearables

Forgot to metion.... the 3.5 days is before this latest up-coming fix, which hasn't come through yet where I'm based. Hopefully it will improve it even further, especially after I upgrade to a Note 9 in 3 weeks' time. Will let you all know... cheers

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sooby
First Poster
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Wearables

I have a Note 9 and I end up sending my Frontier LTE ATT to be repaired. The diagnosis is the battery failed to charge. They replaced the battery. I'm out of town so I have to delay the receipt of my repaired watch. Will see how the repair works out. 

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rd400racer
Apprentice
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Wearables

My Frontier doesn't even have an option called "Update Gear Softwear" available.

 

I really like this watch, but the last 2 nights I've gone to bed with over 80% charge and woke up to a dead watch. I hope this doesn't turn out like my Samsung fridge...total POS.

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REO1
Explorer
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Wearables

 Their latest release still does not always fix the issue.  Here what seems to work.  

1.  go into the following apps on your phone and clear the memory cache. 

Gear S Plugin

Galaxy wearable

Samsung Health

2.  Factory reset your watch

3.  Power off your watch

4. Power back up and go through the start up process again.  

5.  Turn off report diagnostics under watch settings, about gear

There is an issue with the last SW update that for some reason kills battery life and SAMSUNG has no idea how to solve it.  After doing this my watch went from 8 hr batt life to about 20% battery use per day.  

I hope this helps.  

Buitrekommnado
First Poster
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Wearables

The option appear in the Galaxy wereable app on youre phone

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Sujithkallinkee
First Poster
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Wearables

I have the same problem , is there any solution yet vailable ?