26-05-2019 11:45 AM
Hi Folks,
My Gear S3 battery is draining like CRAZY since the One UI update! I took it off the power at 08.00hrs this morning and it went down to 20% by 12.00hrs (noon)!!! That's with the wifi OFF, with the gps OFF, with hardly any usage and with no apps running in the background! I am extremely disappointed with Samsung! Its ridiculous that this is still happening after all those complaints from thousands of users who faced similar issues following previous updates over the last few years! You would have thought they would have fixed it by now. But no. When I had this problem during an earlier update I found that installing an older version (from a third party website) of the Gear S plugin fixed the problem. It seems this new update has gotten rid of that earlier plugin and the new plugin is killing it. I tried re-installing the old plugin but it failed this time, so I suppose they've blocked it. I completely reset my watch now but I think nothing will change. If I have any improvement I will post it on here.
Anybody else facing the same problem? Any solutions???
04-06-2019 08:06 PM
where to find it? Exact steps?
04-06-2019 08:07 PM
Settings > Advanced > Touch wake up > make sure it is set to on.
04-06-2019 08:59 PM - last edited 05-06-2019 01:23 PM
My work-around was to disable Always On Display, but also activation of Touch wake up led to better battery performance!
Still expecting from Samsung to deliver a patch for this issue!
05-06-2019 08:38 AM
Folks to disable the Always On Display (AOD) is NOT a solution because it sacrifices one of the main functions of the watch which should be working same as before and frankly speaking we have paid for this when buying our watches. The battery should last AT LEAST 1 day even with the AOD remaining on. Therefore, please dont post it as a solution unless you meant that switching AOD off and then switching it back on solved the problem? If thats what you meant then please make sure to clarify it so that its clear for everyone.
05-06-2019 01:08 PM
Can confirm the solution I added works perfectly. I have no idea why but it does.
05-06-2019 10:35 PM
I too had this problem, isolated it to the AOD. If I turned it off the battery would be fine. However, turning it back on and turning on touch to wake fixed the problem as others have indicated in this post. Thanks all.
06-06-2019 08:56 PM
Ever since the upgrade my battery now only lasts 6-8 hours, even while not being worn.
Tried a reset - no improvement, tried turning on touch to wake - no improvement, tried turning AOD off and back on again - no improvements.
Suggestions please....
11-06-2019 01:26 AM
I am having same issue
My watch is 2 month old only
I contacted Samsung help for that and they requested me to take it to their service center
11-06-2019 07:33 PM
As with everybody else, after the update I would only get about 4 hours before battery died.
FIX is, as already mentioned, go to settings, advanced and turn on and leave on the TOUCH WAKE UP option. This will solve the battery drain until Samsung update the software. My watch battery usage is now back to normal with the AOD on.
11-06-2019 10:18 PM
I did your recommendations
Its workin fine now .
But i am afraid also to update Samsung health app
We will wait the fix update