Gear IconX sound gone while in spotify

[LiamMcCracken]

I use my headphones fairly regularly and the other day I went to use them for spotify (Like I always would) and the headbuds don't play any sound but controls on the buds work fine (skipping, playing etc) anyone know anything?

[CarlH]

Hi @. Which model phone are your earphones connected to? Have you tried unpairing using the Wearable app and then pairing them again?