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Original topic:

gear fit2 frozen black screen and wont connect

(Topic created on: 17/01/21 21:08)
KRCol
New Member
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Wearables
Any ideas for a fix ? No forums online have a fix and i cannot hard reset the watch as the touchscreen is unresponsive
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1 REPLY 1
blueberry_cheesecake
Troubleshooter
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Wearables

hi @KRCol 

 

step 1

do restart → place the watch on charger for 10 seconds then remove to power on

 

step 2

if possible, do data backup via Wearables app on your linked phone

 

step 3

do the reset

 

if persists, arrange a repair of watch by contacting support below

 

link

 

ta😉


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blueberry cheesecake so delicious
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