Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

gear fit2 frozen black screen and wont connect

(Topic created on: 17-01-2021 08:08 PM)
1981 Views
KRCol
First Poster
Options
Any ideas for a fix ? No forums online have a fix and i cannot hard reset the watch as the touchscreen is unresponsive
0 Likes
1 REPLY 1
strawberry cake
Hotshot
Options

hi @KRCol 

 

step 1

do restart → place the watch on charger for 10 seconds then remove to power on

 

step 2

if possible, do data backup via Wearables app on your linked phone

 

step 3

do the reset

 

if persists, arrange a repair of watch by contacting support below

 

link

 

ta😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

0 Likes