24-07-2018 05:10 AM
S voice will not connect , connection failed message. Blue tooth stops working and the only way to resolve is by factory resetting the phone
24-07-2018 12:52 PM
Hey @Thordon
As you've already reset your phone then I'd advise popping into one of our stores for some engineers assitance.
Find your nearest Support Centre HERE
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
