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Original topic:

Gaoaxy buds pro and bud 2 issue

(Topic created on: 31-12-2021 10:43 AM)
Mark007
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Wearables
Hi ppl I have the galaxy buds pro and the buds 2 and when I use them I get itchy ears and I wake up the next day and my ear is a bit wet but gradually goes dry and my partner ends up cleaning my ears for me. I do have the buds live and I've never had this issue with them or with galaxy buds or buds 2 I have aswell. Does anyone know how to solve this issue. Thank ypu
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AndrewL
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Wearables

@Mark007: I'm sorry to hear that you are experiencing these symptoms while wearing the Galaxy Buds Pro. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

Alternatively, please reach out to our Help Desk and an advisor will be on hand to assist you further.

https://www.samsung.com/uk/support/contact/

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