17-06-2021 09:23 AM
Hi I hope someone can help. I have a A41 phone and this has worked with a step counter fine. If I am away from my phone it reconnected when I was back in range automatically. I got a GalaxyFit2 last week and went through the set up process and have the latest version of the Galaxy Wearable app installed. If I am out of range from my phone for more than a few minutes I receive the message "band disconnected" and then have to manually reconnect via the Wearable app or restart the A41. I had a live chat with Samsung Support and they got me to reset the band but the issue remains. Has anyone else had this and found a fix of how I can set up the A41 phone/GalaxyFit2 band to automatically reconnect when back in range? Thanks Nathan
17-06-2021 09:31 AM - last edited 17-06-2021 09:32 AM