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Galaxy wearable app "not compatible" xiaomi redmi note 7

(Topic created on: 02-09-2020 01:57 PM)
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JSeSanchez
First Poster
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I have a galaxy watch active, it was working correctly but one day it stopped giving my notifications, I checked and the app was uninstalled, I looked for it in the play store and I got that the app is not compatible with my Android device, how can I solve this problem, my watch is now useless.

 

I have a Xiaomi redmi note 7.

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2 REPLIES 2
TessM
Mastermind
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Hey @JSeSanchez ,

 

can you tell me where did you get the phone from and where are you based?

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Deep_13
First Poster
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I am facing the same problem. The app just won't install on my redmi K20 and now my watch active 2 can't be connected to my phone. I got my phone from Amazon and I am from Delhi, India.

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